Response to questions raised by Janis Haynes on behalf of the Middleton Community

Listen & Document

1. Who is collating the data/damage & when did the Alexandrina Council begin documenting the breadth of the damage caused to residents personally, and of property both private, commercial [and Council owned assets] due to the Middleton flood event that caused major damage from the Middleton Creek area and from the current Middleton Station area, on November 12, 2022?

Council have undertaken an audit of Community infrastructure and assets that were damaged as a result of the Middleton storm event. Council do not undertake an audit of damage that occurred on private land.

2. When will this council official and/or committee be engaging with all of those affected [see list above] to complete the study?

Last week’s meeting provided an opportunity for Council to engage with the Community to learn more about the impact of the storm event. Council has also been responding to individual requests for site meetings and to provide further information.

Mitigation

3. Will Council engage a hydrologist to assess & make recommendations about what happened as part of a broader climate resilience study as our town and others are at risk of this happening again and we want mitigation actions to begin now.

Council has a draft Climate Emergency Action Plan (CEAP) that we will consult the Community on later this year. Council is in the process of recruiting a Climate Change Officer that will be responsible for actioning the CEAP in relation to Council’s response to climate change. Council will seek advice from companies engaging in flood mitigations to determine the best studies that could be conducted to benefit the community and presenting these to Council for consideration.

4. Will Council be appointing a dedicated climate officer tasked with coordinating the different departments and activities?

Yes, the Climate Emergency Action Plan, in consultation with other departments and State agencies, will inform the activities of the Climate Change Officer.

5. Did the ‘Plan’ that considered the effects of sea level rises along our immediate coastline consider the effects of rain events and their impact on our many rivers? What did it specifically say about the Middleton Creek and the water run off near the current Middleton Station?

The Council has endorsed a Coastal Adaptation Plan that considers the effect of sea level rise on our coastal environments. While there are references to the impacts of sea level rise being exacerbated by storm events, it does not provide any specific data or flood mapping for storm events within creeks or rivers.

Provide follow up answers

6. Will Council commit to reporting back to this community on the results of investigations into this event and regarding further questions from the floor?

Yes, Council will report on the outcomes of the Community meeting, including the written responses to these questions. Council will also commit to providing a written response to any subsequent written questions that may arise. Council will also report the results of any further investigations conducted.

SES


7. We applaud the efforts of the SES volunteers. Does the SES believe they had the command structure, authority, equipment and training to manage our flood? What was the response of the SES? What was the SES unable to do?

8. What learnings came out of the SES internal review?

9. Is it part of the training of the SES to expect its volunteers to do a thorough door-to-door check of all flood victims? This did not happen.

SES will need to respond to these questions.

Police

10. What were the police able to do on November 12 & 13? Did the officer who visited some but not all the flood victims on the 13th realise the actual numbers of homes that were affected? Residents on Padman Crescent were not visited by SES or the Police.

SAPOL will need to response to this question.

Council

11. What was Council able to do on Saturday 12 November? In retrospect, could Council have done more or done things differently to assist those affected in the community? What worked well, what didn’t?

Council’s Field Services Team and CWMS Team were actively engaged and participated in the Storm Event Response on 12/11/2022.

From approximately mid-afternoon to 12 midnight on 12/11/2022, Council’s Field Staff attended call outs for flood response, fallen trees, road closure requests and debris on road clean up.

Priority was given to support First Respondent Agencies, namely SES, SA Police and CFS. It should be noted that under the Emergency Response Framework, SES is the lead Agency for Flood Response and SA Police is the lead agency to assist SES Flood Response.

As Council operates under the LGA i-Responda Framework, Council staff attendance to flood emergency is an entirely voluntary response and personal safety shall always be maintained. Given most of the staff that attended this storm event were also impacted and affected by fallen trees, loss of power and minor flooding, attendance by field staff was considered exceptionally high under the circumstances.

The Chief Executive Officer (located at Middleton), General Manager Infrastructure and Mayor were in constant communication with team members, Council Members, community members and local State Member, David Basham assisting with flooding issues. All issues raised were triaged in priority order.

On reflection and staff briefings following the storm event, there are little improvements identified to our processes for future responses.

12. What was Council able to do on Sunday 13 November? In retrospect, could Council have done more or done things differently to assist those affected in the community? What worked well, what didn’t?

As at 6:30am on 13/11/2022, Asset damage inspections recommenced throughout our Council region, aimed to understand the extent of infrastructure damage, and prioritise immediate, and longer-term repairs required.

By 8am on 13/11/2022, a full recovery/response team of Council’s Field Services Team was onsite undertaking the following:

  • Fallen Tree removals, inspections, and tree assessments.
  • Stormwater, culvert, road, and road shoulder damage assessments.
  • Clearing of debris from sealed road network, works prioritised by DIT detour requirements of Goolwa Road via Flagstaff Hill Road and Airport Road.
  • Clearing of debris from Crows Nest Road to reopen road to public.
  • Inspection and maintaining road closures and installation of additional road closures to maintain road user safety.
  • Initial footbridge and road bridges inspections to ascertain structural defects and damage.
  • Street sweeping of sealed road network where rubble & debris was disposed from flood waters.
  • The crew was stood down by 5pm on 13/11/2022, and returned on the Monday (designated RDO leave day) to recommence storm/flood recovery actions.

By 8am on 14/11/2022, all patrol graders had commenced patrol grading and side drain clearing across our region, aimed to removed excess silt and storm debris from unsealed roads.

In the weeks following the storm event, Council’s Field Services Team have completed immediate repairs, short term rectification works and documented damaged infrastructure lists for further technical assessments and budget funding.

On reflection and staff briefings following the storm event, there are little improvements identified to our processes for future responses.

A Council Member went door knocking on identified flood affected properties to see if assistance could be provided.

Team Members and Council Members assisted with clean-up.

The Chief Executive Officer (located at Middleton), General Manager Infrastructure and Mayor continued communication with team members, Council Members, community members, the Middleton Town and Foreshore Committee and local State Member, David Basham assisting with flooding issues. All issues raised were triaged in priority order. This included organising free waste drop off for affected property owners, organising street cleaning and coordinating the removal of the tree leaning next to the bridge (even though it was not on Council infrastructure).

Middleton Creek, Storm Water & Culverts

13. What has been Council’s action plan over the past two years to manage the flow in Middleton Creek regarding debris accumulation and blocked drainage.

Councils only maintain creeks that are located within Council land (generally reserves). Within private land, the maintenance of creeks is the responsibility of the relevant landowner. Oversight of creeks and other waterways rests with Landscape SA (the former Natural Resources Management (NRM) Board), however their input is limited to water quality matters and any proposed physical changes to water courses.

14. How and when will Council review the lack of culverts along the railway line from both entrances to Middleton i.e., from the Goolwa end to the current train station?

The Railway line is owned by the Department for Environment and Water and is leased to Steam Ranger. The relevant culverts are State Government infrastructure, however it is noted that the culverts do form part of an overall stormwater management system, which is managed by Council.


Council’s Chief Executive Officer, General Manager Community and Assets Manager met with residents 27 February 2023 to walk the railway line and investigate culverts. The State Government will be approached to discuss what can be done along the railway line and a budget submission will be provided to Council on other improvements.

15. How and when will Council review the stormwater drainage systems in Mill Terrace, William St, Padman Crescent, Haynes Rd, Breaker Court and the Main Road?

At this stage, Council has completed a high-level desktop review of the stormwater drainage system within affected parts of Middleton. A hydrological study would require additional budget and should be considered as a stand-alone project, if identified as a priority of the Climate Emergency Action Plan.

Rate relief

16. Many of the residents cannot live in their homes for some time; will Council consider giving them a rates rebate?

This is a decision for the Elected Members of Council as part of their budget deliberations for 2023/24. Further consideration would need to be given to those properties that would qualify and what the relevant criteria should be. The Valuer General sets valuations on properties that are used to calculate Council rates, applications to the Valuer General for a review of valuations can also be performed to reduce rates.

Flood dumping

17. How did Council let the flooded community know that there was free dumping for flood victims? Ratepayers on Padman Cres, Haynes St & Breaker Court did not know.

On the 13th November 2022, the CEO made the decision to allow free dumping of flood material following a discussion with the Mayor and State MP, David Basham. This decision was communicated the all Council Members, representatives from the SES, staff and representatives of the Middleton Town and Foreshore Committee that were on the ground assisting with the clean-up. Additional requests that came to Council over the next couple of weeks were also granted. Council contributed over $12,000 to allow the free dumping to occur.

Community infrastructure

18. When will work commence on making safe the well-used walkway bridge on Mill Terrace?

Council has undertaken an inspection of four (4) damaged footbridges across the district, including the one (1) on Mill Terrace. Engineers have also undertaken inspections and provided detailed reports as part of the insurance claim process, which is still pending.

Reconstruction of the bridge can commence after the following:

  • Procurement of a Design Engineer
  • Feature / Level & Geo-Technical survey
  • Detailed Design
  • Procurement of a suitably qualified contractor
  • Removal of existing damaged infrastructure
  • Construction commences.

We are currently preparing a tender package for design works.

Land loss

19. Ratepayers on Mill Terrace adjacent to the creek have their land undermined and retaining walls have been swept away leaving a safety issue and trees in danger of falling. What suggestions can you make?

Council has undertaken a safety review of its own assets and infrastructure and will address issues as per that review. Retaining walls on private land are the responsibility of the relevant landowners.

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